Straight Talk is the skilful alternative to biting your lip or speaking out in anger

We all face difficult conversations!

• Talking to an employee about poor performance
• Disagreeing with your manager
• Clearing the air with a friend who has let you down
• Confronting a toxic colleague who's driving you crazy
• Talking to your mother-in-law...about almost anything!

 Most of us make the same mistakes!

• You delay the conversation for as long as possible
• You go in blaming and accusing, knowing you're in the right
• You assume you have all the facts
• You're certain of what you want even before you have the conversation
• You feel so strongly about the issue you tend to get emotional

How often do you end up in a situation that feels more like a street fight than a conversation?