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About Straight Talk
The conversations we hold with family and friends, colleagues and life partners do much to predict our success at work and the happiness and satisfaction we experience in our personal lives.
Some of our conversations help build stronger and deeper relationships, but others damage and destroy them. When we hold differing opinions and feel strongly about the issues, when we argue about rights and wrongs, and when the stakes are high; the skill with which we hold these conversations determines whether we come out stronger and closer or whether people get hurt and relationships suffer.
•Talking to your mother-in-law about her interference in your marriage
•Speaking up to a toxic boss who is verbally abusive to you
•Saying no to a friend who takes advantage of you
•Confronting someone about their negative and depressing attitude
The book is about the conversations that determine both the direction and the quality of our lives. They are the conversations in which we feel strongly and see things differently; when we argue about rights and wrongs; where the stakes are high, people get hurt, and relationships suffer. Click here to read more...
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Better conversations create better relationships
Summary
The diverse, democratic societies of today require communication that is more thoughtful, tolerant of difference and open to negotiated solutions. Communications technology has got smarter, but our communication is less effective than ever.
In Business Day, 25 January 2012, Bobby Godsell writes that successful societies in the 21st century need rapid and sustained economic growth, combined with effective social cohesion. This is true wealth, unlike the wealth that took us into the economic implosion of 2008/9.
STRAIGHT TALK: conversations AT WORK that get results
The book contains step-by-step advice for all leaders and managers who face difficult conversations at work as they deal with both down-the-line and up-the-line demands and expectations of diverse groups of people. You will be able to use it to plan conversations in which you can make it safe to talk to almost anyone about anything.
The Straight Talk process has been developed and field-tested with several thousand managers at all levels and in all sectors of industry. The book is easy to read and is filled with details of recognizable, real conversations, all based on the author's practical experience. Click here to read more...
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Straight Talk Tip January '12
Straight Talk Tip
January '12
Good conversations: better relationships
While the technology with which we communicate is allowing us to do so both more quickly and more widely, our communication is becoming increasingly ineffective.
The Out of Office Reply said ‘I am in back-to-back meetings this week so I may not be able to reply to your mail immediately’. When did you ever get a message that said ‘Sorry I can’t reply to you immediately…I’m thinking’?
It’s the time of year when people are anticipating their performance bonuses - and managers are dreading the difficult conversations they can expect to have with those who are going to receive rather less than they were hoping for.
There’s a hint of year end in the air and life seems to be even more frenetic and stressful than it has been since the start. You need every minute you can find to do what you absolutely must do, but somehow it’s eaten up by the needs and demands of others. It’s time to revisit the fine art of saying no. Think of all the people to whom you wish you could say it.
