Archive for February, 2008

Get your facts straight

Thursday, February 28th, 2008

It sounds so easy. Facts are facts, that is, until we feel strongly about something. Then emotions take over, and not even facts are what they seem. There are four common mistakes that we make.
1. We load the facts with emotional baggage. The emotional tone of a statement is most often carried in the non [...]

Tell it like it is

Tuesday, February 19th, 2008

People often say they make difficult conversations even more difficult by becoming emotional; and later regretting, deeply, what they have said. Expressing our feelings is not easy, and most of us have learned to be very cautious, scared even, about doing it: scared of the negative reaction we might cause, scared that we’ll look foolish [...]

Keeping to the point

Friday, February 8th, 2008

I have had a comment from someone who signs herself ” Distracted”. This is it.
“I find it difficult to get my boss to focus on what I have to say when we meet and discuss things. I feel as though he really just wants to have a social chat when we meet. We get most [...]