Archive for April, 2011

Be careful when you set goals

Tuesday, April 19th, 2011

Common sense and research show that setting goals, targets, outputs or key performance areas is a necessary and effective way of focussing people’s attention and driving their performance and motivation. We put our trust in stretch objectives, challenging KPAs and BHAGS – Big Hairy Audacious Goals.
But like all prescribed remedies, there are side effects. One [...]


Friday, April 1st, 2011

The old acronym K.I.SS. - Keep It Simple Stupid - is as well understood and relevant today as it ever was. In spite of that, much business communication is ineffective, whether it’s written or spoken.
People tend to ramble, never getting to the point. They focus more on showing what they know, rather than on [...]