Archive for June, 2012

How to say no

Wednesday, June 27th, 2012

Why do you say yes when you really want to say no?
You say yes when you mean no, because you fear that others will criticise you for being selfish, uncaring or unhelpful. You say yes to hold onto the illusion that you can be there for everyone, the dependable fall-back in every crisis, the perfect [...]

I’m really sorry

Friday, June 8th, 2012

We often react to our mistakes by blaming and accusing others, rather than by acknowledging what we’ve said or done and apologising. A sincere apology can prevent the emotional wake you leave behind, doing harm to others.
We often react to our mistakes by blaming and accusing others, rather than by acknowledging what we’ve said or [...]

There have been two topics in South Africa’s news recently that are directly related to the quality of conversations in the workplace.
- reluctance of employers to take in young people because of the labour relations implications in firing those whose performance is not satisfactory
- sick leave abuse that managers seem unable to control.
Neither of these [...]