This is the seventh of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
How to start over over in a relationship
Relationships can get stuck. Conversations end in argument; the same buttons get pressed; [...]

One of the problems that almost all business managers wrestle with is that of holding people to account. When you don’t do it effectively you find yourself surrounded by people who are driving you crazy with their incompetent performance or inappropriate behaviours.
Conversations about poor performance often end with promises of improvement that come to nothing. [...]

Everyone talks about the importance of relationships; in teams, with customers, with your boss, with your staff; in families, with spouses and partners. But mostly what I hear are people holding the kind of conversations that do little to build relationships and are often virtually guaranteed to damage them!
I hear emotional outbursts, accusations and blame. [...]

It sounds so easy. Facts are facts, that is, until we feel strongly about something. Then emotions take over, and not even facts are what they seem. There are four common mistakes that we make.
1. We load the facts with emotional baggage. The emotional tone of a statement is most often carried in the non [...]

Difficult conversations happen to everyone. The more emotion that is involved, the more likely it is that the conversation ends in a blame game, wild accusations, tears and anger. Everyone retreats into silence, only to have the whole thing erupt at some later timewhen emotion gets the better of us again. There is a better [...]