One conversation can make or break a relationship, a career or a life. No wonder we find some of our conversations really scary. Getting to a point where you can speak up about almost anything to almost anyone takes practice, but if you start with these tips in mind you’ll go wrong less often.
1. Choose [...]

The best time to hold a difficult conversation is now! The only reason to delay is so you have time to defuse your emotions and make a plan for what you will say. Then it’s time to talk.
When we don’t speak up, problems don’t go away. People continue to perform poorly and behave badly. Relationships [...]

I’ve been thinking about the week that was and the reactions of participants on my workshops to the Straight Talk process. I’ve been thinking about the patterns of behaviour that I commonly see, and how they affect the ability of people to hold effective conversations that get results and at the same time build better [...]

I have had a comment from someone who signs herself ” Distracted”. This is it.
“I find it difficult to get my boss to focus on what I have to say when we meet and discuss things. I feel as though he really just wants to have a social chat when we meet. We get most [...]