Keeping to the point

Friday, February 8th, 2008

I have had a comment from someone who signs herself ” Distracted”. This is it.
“I find it difficult to get my boss to focus on what I have to say when we meet and discuss things. I feel as though he really just wants to have a social chat when we meet. We get most [...]

10 tips for making difficult conversations safe

Wednesday, November 7th, 2007

Difficult conversations happen to everyone. The more emotion that is involved, the more likely it is that the conversation ends in a blame game, wild accusations, tears and anger. Everyone retreats into silence, only to have the whole thing erupt at some later timewhen emotion gets the better of us again. There is a better [...]