How to start over in a relationship

Wednesday, September 21st, 2011

This is the seventh of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
How to start over over in a relationship
Relationships can get stuck. Conversations end in argument; the same buttons get pressed; [...]

What makes a high performing team?

Tuesday, September 20th, 2011

This is the sixth of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
What makes a high performing team?
There is a lot of talk about high performing teams: but talk is cheap. Building [...]

Essential characteristics of good leaders

Friday, September 16th, 2011

This is the fifth of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
Essential characteristics of good leaders
From ancient philosophers to modern scholars and consultants, we have been obsessed with finding out what [...]

A performance appraisal interview is, in many ways, far more important for an employee than it is for a manager. It is essential that you prepare for your performance appraisals carefully and handle them skilfully.
A good performance appraisal can enhance your reputation and accelerate or change the direction of your career. An interview that goes [...]

How to get accountability

Thursday, May 5th, 2011

If you want to build a high performing team you must know how to hold people to account for their performance. In general however, people are more skilled at avoiding accountability than others are at holding them to account. There are three tactics that are most commonly used. For each, there is a specific behaviour [...]

Performance appraisal revisited – again

Wednesday, March 30th, 2011

The majority of organizations today claim they have a performance appraisal system in place.  The procedures and documentation are carefully designed and circulated every quarter or half year. Managers line up interviews with their staff. Sometimes people are asked to complete self assessments before their appraisal interviews.
Afterwards, the data is collected and analysed to identify [...]

Presentation skills: watch your mannerisms

Tuesday, February 22nd, 2011

Many a good presentation has been ruined by a mannerism. A mannerism is a repetitive and distracting gesture, movement or use of words, and you’ve probably seen presenters use most of them.

Ending every other sentence with the word ‘okay’ or ‘you know’
Fiddling with a ring, a necklace or a piece of clothing
Clasping the hands just above waist [...]

Presentation skills: know your audience

Friday, February 11th, 2011

Do you dread having to make an important presentation? Do your hands sweat? Does your mouth go dry? When you start to speak, does your brain freeze up?
There are few people who don’t feel some nervousness when they speak to a large audience in a formal environment, but once you know how, you can control [...]

Become more resilient: learn to accept feedback

Wednesday, February 2nd, 2011

The old saying that ‘practice makes perfect’ is inaccurate. The only way to do things better is to obtain feedback. This holds true whether you’re trying to play better golf or improve your performance at work. Using feedback effectively is a key element in building up resilience.
Everyone needs both positive and negative feedback. Unfortunately, our [...]

Become more resilient: focus on what works

Thursday, January 20th, 2011

When the going gets tough and you have lost your bounce, it is easy to think only of what is difficult and what is going wrong. Resilient people have learned to focus on positive thoughts to build up their self esteem and energy. It doesn’t mean being unrealistic or denying reality. It just means you cope better.
Here [...]