How to use facts in conversations

Monday, September 26th, 2011

This is the eighth of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
How to use facts in conversations
When you open a conversation by putting the facts on the table you create a [...]

How to start over in a relationship

Wednesday, September 21st, 2011

This is the seventh of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
How to start over over in a relationship
Relationships can get stuck. Conversations end in argument; the same buttons get pressed; [...]

Essential characteristics of good leaders

Friday, September 16th, 2011

This is the fifth of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
Essential characteristics of good leaders
From ancient philosophers to modern scholars and consultants, we have been obsessed with finding out what [...]

Make a plan - speak up

Monday, September 5th, 2011

This is the third of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
Make a plan - speak up
Re title: Tips for holding difficult conversations
At one time or another we all face [...]

10 Tips for holding better conversations

Monday, August 8th, 2011

One conversation can make or break a relationship, a career or a life. No wonder we find some of our conversations really scary. Getting to a point where you can speak up about almost anything to almost anyone takes practice, but if you start with these tips in mind you’ll go wrong less often.
1. Choose [...]

There are three types of verbal behaviour that you can use in a meeting. You can put forward new ideas; you can ensure that what is said is clear and understood by everyone; and you can give support to, or disagree with, things that are said. The balance of these three behaviours determines how effective [...]

Everything you say in a meeting can be categorised into one of three types of behaviour. You can put forward new ideas; you can give support to, or disagree with, what has been said; and you can make sure that the information in the meeting is managed so it is clear and understood by everyone. [...]

How to chair a meeting

Tuesday, May 17th, 2011

The role of the chairperson is critical to the success of any meeting. There are three roles a chairperson can play.

Plan, structure and arrange meetings so everyone knows their purpose, what is to be discussed, and why.
Create an atmosphere during [...]

When you plan a meeting you must first be clear on its purpose and the items that are to be discussed. Then you can attend to the details of who should attend; where and when it should be held, and how it should be organised.
In deciding who should attend a meeting there is one rule. [...]

You sigh as you doodle along the edge of your page, then sneak a peak at your text messages.  Another meeting!
You’re not sure what its purpose is or why you’ve been invited. You don’t have any contribution to make. The arguments go round in circles. And why doesn’t someone do something about the guy at the end of the [...]