The diverse, democratic societies of today require communication that is more thoughtful, tolerant of difference and open to negotiated solutions. Communications technology has got smarter, but our communication is less effective than ever.
In Business Day, 25 January 2012, Bobby Godsell writes that successful societies in the 21st century need rapid and sustained economic growth, combined [...]

How to start over in a relationship

Wednesday, September 21st, 2011

This is the seventh of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
How to start over over in a relationship
Relationships can get stuck. Conversations end in argument; the same buttons get pressed; [...]

This is the fourth of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
Importance of managing emotions in difficult conversations
Conversations about performance or behaviour have many starting points but all have an underlying [...]

Make a plan - speak up

Monday, September 5th, 2011

This is the third of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
Make a plan - speak up
Re title: Tips for holding difficult conversations
At one time or another we all face [...]

Challenges and choices

Thursday, September 1st, 2011

This is the second of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here

Challenges and choices Re-title : How to plan better conversations
Every conversation that we hold presents challenges and choices.
The biggest [...]

Moving Targets

Tuesday, August 30th, 2011

This is the first of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
Moving targets re-title: How to set realistic objectives
Conventional wisdom holds that when you want people to perform at their [...]

10 Tips for holding better conversations

Monday, August 8th, 2011

One conversation can make or break a relationship, a career or a life. No wonder we find some of our conversations really scary. Getting to a point where you can speak up about almost anything to almost anyone takes practice, but if you start with these tips in mind you’ll go wrong less often.
1. Choose [...]

Do you really need a meeting?

Friday, May 13th, 2011

In a well run meeting you can solve problems, motivate people, initiate new projects, solve conflicts, get buy-in and build relationships more quickly and easily than in any other way. It’s no wonder meetings are so popular!
Research shows that the written word carries only about 7% of the true meaning of what you communicate and [...]

Most of us put off having difficult conversations for as long as possible.  But even when we are in conversations, we find ways of avoiding the critical and difficult issues. The problem is that when you hold a conversation that does not directly and effectively address the real problem, no amount of talking will make [...]

Become more resilient: manage upward

Monday, February 7th, 2011

Speaking up to anyone in authority can be difficult and high risk. If you get it wrong, it could be career limiting. But it may be the only way to remove feelings of frustration and dis-empowerment at work and can be a powerful way to increase your resilience.
One of the conversations that most people avoid is asking [...]