What makes a high performing team?

Tuesday, September 20th, 2011

This is the sixth of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
What makes a high performing team?
There is a lot of talk about high performing teams: but talk is cheap. Building [...]

Essential characteristics of good leaders

Friday, September 16th, 2011

This is the fifth of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
Essential characteristics of good leaders
From ancient philosophers to modern scholars and consultants, we have been obsessed with finding out what [...]

This is the fourth of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
Importance of managing emotions in difficult conversations
Conversations about performance or behaviour have many starting points but all have an underlying [...]

Moving Targets

Tuesday, August 30th, 2011

This is the first of the blog posts based on the top ten most read Straight Talk Tips that go to my clients each month. The tips are free and you can sign up for them here
Moving targets re-title: How to set realistic objectives
Conventional wisdom holds that when you want people to perform at their [...]

There are three types of verbal behaviour that you can use in a meeting. You can put forward new ideas; you can ensure that what is said is clear and understood by everyone; and you can give support to, or disagree with, things that are said. The balance of these three behaviours determines how effective [...]

Everything you say in a meeting can be categorised into one of three types of behaviour. You can put forward new ideas; you can give support to, or disagree with, what has been said; and you can make sure that the information in the meeting is managed so it is clear and understood by everyone. [...]

How to chair a meeting

Tuesday, May 17th, 2011

The role of the chairperson is critical to the success of any meeting. There are three roles a chairperson can play.

Plan, structure and arrange meetings so everyone knows their purpose, what is to be discussed, and why.
Create an atmosphere during [...]

Do you really need a meeting?

Friday, May 13th, 2011

In a well run meeting you can solve problems, motivate people, initiate new projects, solve conflicts, get buy-in and build relationships more quickly and easily than in any other way. It’s no wonder meetings are so popular!
Research shows that the written word carries only about 7% of the true meaning of what you communicate and [...]

A performance appraisal interview is, in many ways, far more important for an employee than it is for a manager. It is essential that you prepare for your performance appraisals carefully and handle them skilfully.
A good performance appraisal can enhance your reputation and accelerate or change the direction of your career. An interview that goes [...]

Most of us put off having difficult conversations for as long as possible.  But even when we are in conversations, we find ways of avoiding the critical and difficult issues. The problem is that when you hold a conversation that does not directly and effectively address the real problem, no amount of talking will make [...]