As managers, many of us do indeed talk straight. We identify problems, decide on solutions, allocate responsibilities, communicate it all to our people with standards and deadlines … but the job doesn’t get done! Managing would be easy if only people would do what they have been told to do. And they have been told. Straight!
We all know what it’s like to be on the receiving end of this style of management with managers who storm into our offices to tell us what’s
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