People often say they make difficult conversations even more difficult by becoming emotional; and later regretting, deeply, what they have said. Expressing our feelings is not easy, and most of us have learned to be very cautious, scared even, about doing it: scared of the negative reaction we might cause, scared that we'll look foolish or vulnerable, scared that we might damage the relationship. So we play safe, bite our lips, suffer in silence. Even in our most intimate and important relationships we often go to extreme lengths to avoid telling it like it is - especially when it comes to expressing how we feel.

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