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Integro Learning 's system and process enable your teams to add value in the areas of customer satisfaction, profitability, cooperation & collaboration, innovation and performance sustainability.  

Dealing with emotions Print E-mail
As adults, most of us have difficulty expressing how we feel, and in acknowledging the feelings of others.  When we can, we avoid conversations that we fear will become emotional arguments. So we stay silent, holding our tongues and biting our lips, hoping that by some miracle, the problems will resolve themselves.
 
But when you bottle up feelings of frustration or hurt, you become a pressure cooker. You keep the lid on for as long as you can, trying to ignore the tension building in your body, until one day it explodes. Harsh words are followed by tears, apologies and making up. Tension defuses, and then the whole process starts over again.
 
Children often display a great deal of emotional intelligence in the way they express themselves, at least until the socialisation process in their families and at school takes over. Then they find out that it is considered more polite not to speak up and say how they feel. It’s more acceptable to play nice.  
 
But the socialisation does all of us a disservice, when politeness replaces honesty. Far better that you teach your children how to speak up wisely; to explain how they feel without accusation; and to stop and consider how others feel.
 
One of the simplest ways to improve the quality of the conversations you have with your children is to slow things down and allow time for feelings to be explored. Travelling together, going for a walk, sharing in the preparation of a meal, or just sitting quietly – without electronic interference – are great places to start. 
  1. Supermum
  2. Giving praise
  3. Speak up - but plan first
  4. Discipline or obedience
  5. Consequences
  6. Reaching agreement
  7. Facts and opinions
  8. Dealing with emotions
  9. Tips for dealing with emotions
  10. How to stand up to a bully

 

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Straight Talk Tips
Straight Talk Tip
May '12
Technosis - have you caught it?
It’s irritating when someone puts your call on hold to take one from someone else. It’s frustrating when you have to compete with TV, FB and e-mail for the attention of your friends and family. It’s offensive when friends at the dinner table send and receive calls and text messages: and it’s ridiculous when holding a meeting means having as many iPads around the table as people.
Straight Talk Tip
April '12
Is your workplace toxic?
Many companies have toxic environments that are created by a small number of people, but which cause distress for many. Use the indicators below to assess your own workplace.
Straight Talk Tip
March '12
Are you tolerating bullies?
Bullying in schools seems to have reached epidemic proportions. In the business world where we often refer to it as harassment or toxic behaviour, it is just as common.

Straight Talk Tip
February '12
Setting personal boundaries - say no
When you have healthy personal boundaries you don’t tolerate abuse or disrespect: you’re not afraid to say no, and you don’t take on problems that belong to other people. You know who you are and you treat yourself and others with respect. 

Straight Talk Tip
January '12
Good conversations: better relationships
While the technology with which we communicate is allowing us to do so both more quickly and more widely, our communication is becoming increasingly ineffective.

 
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