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Straight Talk Tips
tips

Straight Talk Tips are produced monthly, highlighting aspects of the Straight Talk approach to effective communication. They serve as reminders of the process for those who have been through the Straight Talk training. They are also an introduction to the concepts on which Straight Talk is based.



All it takes is one conversation - March 2010 Print E-mail
Sometimes all it takes is one conversation to completely alter the course of a career, a relationship, and even history. Day by day, our lives proceed one conversation at a time. Sometimes they fail one conversation at a time too.
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Giving instructions still works best? - February 2010 Print E-mail

 

No matter where you go, the most common style of communication is still the one where people tell each other what to do.
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Soft skills? What soft skills? - January 2010 Print E-mail

It’s been a while now since I have heard interpersonal skills referred to as ‘soft skills’. Time moves on and mercifully, attitudes change.
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The more things change… - November 2009 Print E-mail

The more things change, the more - inevitably - they stay the same.
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You’re not listening! - October 2009 Print E-mail

When did you last talk to someone where you were sure you had their full attention? 

When did you last give your full attention to someone who was talking to you?

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Going around in circles - September 2009 Print E-mail

How many of the same people who are driving you crazy today, were driving you crazy last week, or even last month?

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Do you hold people to account? - August 2009 Print E-mail

It is not possible to behave with integrity and exert personal authority if you do not hold others to account for their behaviour. Strange then, that we have so many ways of not holding people properly to account!

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Create accountability in three steps - July 2009 Print E-mail

The best designed performance appraisal processes mean nothing when there is no consequence for poor performance. The best laid plans are worthless when people are not held to account for the outputs and behaviours required to achieve them.

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Appraisal Questionnaire - it can be easier than you think - June 2009 Print E-mail
When did you last give someone positive feedback?

We often overlook the fact that getting the best from people can be as easy as catching them doing something that you value, and doing it well. You must be sincere, and it helps if you can be specific in describing exactly what you are complimenting. Other than that, it is really hard to go wrong.
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Performance appraisal - once more with feeling - May 2009 Print E-mail

Ask managers which part of their role they find most troublesome and they are likely to talk about managing the performance of people. There is general agreement that managing poor performers is the hardest part.

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© 2010 Straight Talk | Performance Management | Healthy Relationships