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Do you hold people to account? - August 2009
It is not possible to behave with integrity and exert personal
authority if you do not hold others to account for their behaviour.
Strange then, that we have so many ways of not holding people properly
to account!
How many of them describe you?
You delay confrontations hoping the person will come right on their own
You use sarcasm or humour to make your point indirectly
You hold long conversations that never quite get to the real issue
Your personal style creates defensiveness and others do not speak up
You allow emotion to take over and you end up in heated arguments
You give instructions before you find out the real reasons for non performance
You accept reassurances that things will change, without tying people down to specific actions and deadlines
You do not follow up to make sure things happen as promised
How did you do? Need to change your ways? Try the steps for holding people to account that were covered in last month’s Straight Talk Tip.
Did you know that you can access a library of all the previous Tips on www.straight-talk.co.za