|
So you do talk straight? Many of us do indeed talk straight. We identify problems, decide on solutions, allocate responsibilities, communicate it all to our people with standards and deadlines … but the job doesn’t get done! Management would be easy if only people would do what they have been told to do.
Management would be easy if only people would do what they have been told to do. And they have been told. Straight! Where does it go wrong? In our Straight Talk training we consistently see people describe a problem, then jump into describing the solution they have decided will work, expecting that when the other person says, “Well, yes, OK” it is a sign of commitment. When the issue is important and we know we must obtain commitment to the solution, we are even more likely to focus solely on the solution WE want, pushing harder and harder to persuade, convince and if necessary, bully the other person into submission. Submission is not commitment. Today’s employees expect to be involved in decisions. They want to think and decide for themselves. They want responsibility and they want to grow in their jobs. You may be the boss, but resist the temptation to give directions down to the smallest detail. Ask for information from your people; find out how they see the situation and be prepared to consider views different from your own; identify the elements of a job which are flexible and allow them to make choices. Talking straight does not mean doing all the talking. 2007 workshops We are starting off 2007 with a half day Introduction to Straight Talk on Friday 2 February, and a one day workshop on Wednesday 21 February. You are welcome to make an online booking for the course by clicking here |
